Contact Us
At Newton Casino, we pride ourselves on delivering exceptional, round-the-clock support to our Canadian players. Our dedicated support specialists are highly trained to assist you with any inquiries regarding your account, our games, or our legal policies.
- Email Support: [email protected] (Response time: within 12 hours)
- Live Chat: Available 24/7 via the chat icon in the bottom right corner of your screen.
- Toll-Free Telephone (Canada): 1-800-555-NEWT (6398)
- Corporate Mailing Address: Newton Gaming Group Ltd., 1200 Bay Street, Suite 400, Toronto, ON, M5R 2A5, Canada
About Us
Established in 2014, Newton Casino was founded by a collective of veteran casino operators, cybersecurity architects, and digital entertainment pioneers. Named in honour of the father of classical mechanics, our casino was engineered on the foundational principles of absolute precision, undeniable fairness, and the laws of probability.
Our mission is simple: to deliver a premium, gravity-defying entertainment experience while remaining firmly grounded in player security and trust. We view our platform not merely as a casino, but as a secure ecosystem where players can experience the thrill of gaming with total peace of mind. To that end, our commitment to fair play is unwavering; our Random Number Generators (RNG) are independently audited quarterly, and our military-grade 256-bit encryption ensures that your data and funds remain impenetrable.
Responsible Gambling
We believe that gambling must always remain a form of entertainment, never a financial strategy or an emotional crutch. At Newton Casino, we enforce a strict, proactive approach to Responsible Gambling. We empathize deeply with players who may struggle and are firmly committed to providing the tools necessary to keep you safe.
Empowerment and Control Tools
- Deposit and Loss Limits: We empower you to set daily, weekly, or monthly deposit and loss limits directly from your account dashboard. Once reached, our system will strictly prevent further transactions.
- Session Timeouts: Take a mandatory cooling-off period ranging from 24 hours to 6 weeks.
- Self-Exclusion: For those requiring a definitive break, our self-exclusion tool immediately suspends your account for a period of 6 months to 5 years. During this time, you will not receive marketing materials, and the exclusion cannot be reversed under any circumstances.
Finding Help
If you or someone you know is struggling with a gambling problem, we urge you to seek professional, confidential help immediately. Please reach out to:
- ConnexOntario: 1-866-531-2600 (Free, confidential support for Ontario residents)
- Responsible Gambling Council (RGC): responsiblegambling.org
- BeGambleAware: begambleaware.org
Privacy Policy
Last Updated: October 2023
We are uncompromising in our duty to protect your privacy. This Privacy Policy details how Newton Casino complies with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
1. Information Collection
We collect personal information necessary to fulfill our legal obligations and provide our services. This includes, but is not limited to: identity verification data (Know Your Customer - KYC), financial transaction history, IP addresses, and device analytics.
2. Use of Information
Your data is strictly utilized for the processing of bets and transactions, Anti-Money Laundering (AML) compliance, fraud prevention, and enhancing your user experience. We do not, and will never, sell your personal information to third-party marketing firms.
3. Data Retention and Security
All personal data is stored on localized, highly encrypted servers. We retain your information only for as long as mandated by international gaming regulators and Canadian federal law (typically 5 to 7 years post-account closure), after which it is securely destroyed.
Terms and Conditions
Effective Date: October 1, 2023
1. Acceptance of Terms
By registering an account with Newton Casino, you enter into a legally binding agreement with Newton Gaming Group Ltd. You explicitly agree to abide by these Terms and Conditions in their entirety.
2. Eligibility and Jurisdiction
You must be at least 19 years of age (or the legal age of majority in your specific Canadian province of residence) to register or play. It is your sole responsibility to ensure that accessing our services is lawful in your jurisdiction. Employees of Newton Casino and their immediate family members are strictly prohibited from participating.
3. Account Integrity and KYC
Players are permitted to open one (1) account only. Any attempt to create duplicate accounts will result in immediate permanent suspension and the forfeiture of all associated funds. We reserve the right to request notarized identification documents at any time to verify your identity, age, and source of funds in compliance with federal AML directives.
4. Wagering and Withdrawals
All bonus funds are subject to standard wagering requirements of 35x unless otherwise stated in specific promotional terms. Withdrawals will only be processed to the original payment method utilized for depositing, ensuring a closed-loop security system.
5. Limitation of Liability
Under no circumstances shall Newton Casino be held liable for any data loss, hardware failure, or internet connectivity issues that may occur during gameplay. In the event of a system malfunction, all active wagers and payouts are rendered void.